We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or avail of our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact number, email address, gender, age, and location.

• Medical Information: Health history, symptoms, prescriptions, diagnostic reports, and treatment records.

• Payment Information: Billing details, transaction history, and mode of payment.

• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data.

2. How We Use Your Information

Your information is used strictly for:

• Booking and managing appointments

• Medical consultation and follow-up care

• Internal medical documentation

• Processing payments and generating invoices

• Improving patient care and website experience

• Legal, safety, and regulatory compliance

3. Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information only:

• With other healthcare professionals involved in your treatment (with your consent)

• With diagnostic labs or pharmacies if relevant to your care

• With payment gateways for processing payments

• When required by law, regulatory authorities, or for legal proceedings

4. Data Protection

We implement appropriate administrative, technical, and physical safeguards to:

• Prevent unauthorized access or disclosure

• Maintain data accuracy

• Ensure the appropriate use of your information

All staff members are trained in confidentiality protocols, and your medical records are stored securely.

5. Cookies and Website Analytics

Our website may use cookies or analytics tools (like Google Analytics) to improve user experience. This data is used anonymously and helps us understand how visitors interact with our website.

6. Your Rights

You have the right to:

• Access your personal and medical records

• Request correction or deletion of your data

• Withdraw consent (where applicable)

• Ask questions or file complaints regarding your data privacy

To exercise these rights, please contact us at [Your Clinic Email].

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this policy periodically to reflect changes in legal, technological, or operational practices. The revised policy will be posted on this page with a revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Phone: +91 9968569870
Email: info@cardiolyfe.com